Reservations
When reserving your luxury private Yosemite, San Francisco, or California coast tour with us, please be ready to provide:
- Your full name
- Contact email, phone number and pickup location
- Credit card details including exp. date, CVV and billing postal code
A 25% deposit is required to hold your reservation, with the remaining balance due by credit card seven (7) days before departure.
For Private San Francisco Tours, because your final time will vary, we require a $200 deposit with the remaining balance due upon completion of your tour.
Our Private Yosemite One Day Tours require a $300 deposit with the remaining balance due upon completion of your tour.
For group reservations, we require a 50% deposit with the remainder paid 30 days before your departure. Group tours with more than five guests are charged a mandatory 20% gratuity with all tours subject to third-party rules, restrictions, and cancellation policies.
We accept Visa, Mastercard, American Express and Discover cards.
Passengers and Suitcases
Please consider the number of passengers and luggage (including golf bags) in your party before you reserve. Our vehicles hold plenty, but we do have limits.
Luggage Capacity
Our luggage policy is the same as airline carry-ons. You are allowed one bag no larger than 9 inches x 14 inches x 22 inches (22 cm x 35 cm x 56 cm), including handles and wheels (golf bags exempted).
Please bring items and luggage that are only needed for your tour. Your larger bags can be safely stored with your hotel concierge in San Francisco.
Passenger Capacity
When a private tour is offered, not many companies go into seating details — what is comfortable and why. We do this at White Wolf Private Tours because it’s the right thing to do.
Seating Capacity — Luxury Private Yosemite Tour
We carry equipment on our private Yosemite tours to make your experience more enjoyable. Because of that, our Mercedes Benz GL 450 can hold 1-3 passengers comfortably, with 4 passengers maximum (with no more than three guests recommended for multi-day tours):
Three (3) seats are recommended with four (4) seats maximum
Seating Capacity — Luxury Private San Francisco Tour
No equipment is required on our private San Francisco tours, therefore, our Mercedes Benz GL 450 can hold 1-5 passengers comfortably, with 6 passengers maximum (with our third-row seating not recommended for guests over 6’ tall):
Five (5) seats are recommended with six (6) seats maximum
Our multi-day Private California Tours are best experienced as a couple or with three guests maximum.
Smoking and Pets
All White Wolf Private Tour vehicles are non-smoking, with no pets allowed on our tours at any time.
Charged Rates
Our hourly rate is charged in 5-minute increments and begins from your scheduled departure time. We also charge empty car time for out-of-city pickups and dropoffs. (such as on a one-way private tour from San Francisco to L.A.).
No Shows
With a No Show, we charge the full amount of your tour fee. Our private guides are instructed to wait one hour before your tour is marked as a No Show.
Cancellation Policy
If you cancel your tour…
- More than 31 days prior to departure: 90% refund (except for Yosemite Wilderness Hikes and Private California Offsites — 120 days and subject to third-party cancellation fees)
- Within 7-30 days prior to departure: 75% refund
- Within 2-7 days prior to departure: 50% refund
Canceling less than 48 hours of your tour date will result in full loss of tour funds.
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